Returns & Exchanges
At yfood, we want you to be completely satisfied with your smart food experience; therefore, you can return unopened products within 30 days of delivery. Due to food safety regulations, we cannot accept returns for items that have been opened or consumed.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within the 30-day return window from the date of receipt.
Contact Support
Email our customer service team with your order number and the list of items you wish to return to receive a return authorization.
Pack and Ship
Securely pack the products in a sturdy box and use the provided shipping label or your preferred carrier to send the items back to our warehouse.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing